top of page

Privacy Policy

Effective Date: August 1, 2025

​

Mercedes Service Centers ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.mercedesservicesouth.com (the "Site").​​​

1. Information We Collect

1.1 Information You Provide

We may collect personal information you provide to us directly, such as:

  • Name

  • Email address

  • Phone number

  • Vehicle information

  • Service inquiry details

1.2 Information Collected Automatically

When you visit our website, we may collect certain information automatically:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent

  • Referring website

1.3 We may use cookies and similar tracking technologies to gather this data.

2. How We Use Your Information

2.1 We use the information we collect to:

  • Respond to service inquiries or requests

  • Schedule appointments

  • Provide customer support

  • Send important updates or promotional offers (if you opted in)

  • Improve the functionality and performance of our website

3. Sharing of Information

3.1 We do not sell your personal information. We may share data with:

  • Trusted service providers (e.g., scheduling tools, analytics providers)

  • Legal authorities if required by law or to protect our rights

3.2 SMS data is not shared with any third-parties (excluding SMS providers).

4. Cookies and Tracking Technologies

4.1 Our site may use cookies to:

  • Track visitor behavior for site improvements

  • Maintain session states

  • Analyze user interactions via tools like Google Analytics

4.2 You can manage cookie preferences through your browser settings.

5. Data Retention

5.1 We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal or regulatory requirements

6. Your Rights (California & EU Visitors)

6.1 Depending on your location, you may have rights to:

  • Request access to or deletion of your personal data

  • Opt out of data sharing or processing

  • File a complaint with a regulatory body

6.2 To exercise your rights, contact us at mercedesservicecenters@gmail.com.

7. Third-Party Links

7.1 Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Security

8.1 We use appropriate security measures to protect your data. However, no transmission over the internet is 100% secure.

9. Changes to This Policy

9.1 We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this policy or your personal information, contact us at:

📧 mercedesservicecenters@gmail.com
🌐 https://www.mercedesservicesouth.com

📞 954-537-5386

📌 1100 West Oakland Park Blvd Bay #1, Fort Lauderdale FL, 33311

bottom of page